Privacy Policy

1. Who we are

This website is operated by Gandharva Infratech Pvt Ltd (CIN U45203DL2008PTC180195), the developer of Imperial Residencia at Plot GH-03, Sector 12, Vrindavan Yojna, Lucknow, Uttar Pradesh, India. Our corporate office is at 305, Mercantile House, 15 Kasturba Gandhi Marg, Connaught Place, New Delhi 110001, Delhi, India. In this policy, “we”, “us” and “our” refer to Gandharva Infratech Pvt Ltd.

2. Information we collect

We only collect what we need to respond to you:

• Information you give us — your name, phone number, email address, preferred configuration and any message you submit through an enquiry, brochure download or site-visit form on this website.
• Technical information — your IP address, browser type and the page you submitted a form from. This is recorded with your submission to help us prevent spam and abuse.
• Usage information — anonymous, aggregated analytics about how visitors move through the site, where analytics is enabled.

We do not ask for, and you should never send us, financial account numbers, card details, government ID numbers or passwords through this website.

3. How we use your information

• To respond to your enquiry and share project details, pricing and plans.
• To arrange and confirm a site visit at your convenience.
• To send the project brochure you requested.
• To send occasional updates about Imperial Residencia — construction progress, launch milestones and offers — where you have consented to be contacted.
• To detect and prevent spam, fraud and misuse of our forms.

4. Consent to be contacted

When you submit a form on this website, you authorise us and our authorised representatives to contact you by phone, SMS, email or WhatsApp about Imperial Residencia, including where your number is registered on the DNC or NDNC list. You can withdraw this consent at any time by writing to spsvarda@gmail.com.

5. Sharing your information

We share your details only with our own sales team, our authorised channel partners working on Imperial Residencia, and the service providers who run our customer-relationship and email systems on our behalf. We do not sell your personal information, and we do not share it for third-party advertising.

We may disclose information where the law requires it, or where it is necessary to establish or defend a legal claim.

6. How long we keep it

We keep enquiry records for as long as needed to serve your request and to meet our legal and regulatory obligations as a RERA-registered developer. After that, records are deleted or anonymised.

7. Security

Submissions to this website are transmitted over an encrypted connection and stored on access-controlled systems. No method of transmission over the internet is completely secure, but we take reasonable technical and organisational measures to protect your information.

8. Cookies and analytics

This website uses only the cookies necessary for it to function, plus optional analytics cookies that help us understand which sections visitors find useful. You can block or delete cookies in your browser settings; the site will continue to work.

Some pages embed content from third parties — for example the project walkthrough on YouTube and the location map on Google Maps. These load only when you choose to open them, and are then subject to those providers’ own privacy policies.

9. Your choices

• Ask us for a copy of the information we hold about you.
• Ask us to correct anything that is inaccurate.
• Ask us to delete your details from our records.
• Ask us to stop contacting you.

Write to spsvarda@gmail.com and we will action your request.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised, and the current version always applies.